Welcome to PolishedCoutureO.com (hereinafter referred to as the “Website”). Below are our shipping terms, please read carefully before purchasing to ensure that you have a clear understanding of our shipping policy.

  1. Shipping methods
    Shipping options: We offer a variety of shipping options, including standard shipping, expedited shipping, and next-day delivery services. Specific shipping options and fees will be displayed at checkout.
    Delivery area: We currently only provide delivery services within the United States. For international orders, we are working hard to expand our service scope, please pay attention to the latest announcements on our website.
  2. Processing time
    Order processing: We usually process and ship within 1-2 business days after receiving the order. Processing time may vary depending on product inventory, order quantity and other factors.
    Shipping notification: Once your order is shipped, we will send a shipping notification via email and provide a tracking number so that you can track the status of the package.
  3. Shipping time
    Standard shipping: It usually takes 5-7 business days to arrive. The specific delivery time may vary depending on your location.
    Expedited shipping: It usually takes 2-3 business days to arrive. The specific delivery time is based on the expedited shipping option selected at checkout.
    Next-Day Delivery: Available in some areas, usually arrives within 1 business day. Next-Day Delivery is only available on weekdays and is not available on weekends and holidays.
  4. Shipping Costs
    Shipping Cost Calculation: Shipping costs will be automatically calculated at checkout based on your shipping address and selected shipping method. The specific cost will be displayed on the order confirmation page.
    Free Shipping: We offer free shipping promotions from time to time. Please pay attention to website announcements or subscribe to our mailing list to get the latest promotion information.
  5. Shipping Issues
    Package Tracking: You can track the status of your package on the shipping company’s website using the tracking number in the shipping notification. If you encounter any shipping issues, please contact us immediately.
    Lost or Damaged: If you receive damaged goods or do not receive your package, please contact us within 48 hours of receiving the package. We will assist you in resolving the issue and processing returns and exchanges.
  6. Address Changes
    Address Modification: Before the order is shipped, you can change the shipping address through Customer Service. After shipment, address changes will no longer be accepted.
    Address Error: If the package cannot be delivered or is returned due to an incorrect address, you will be responsible for the relevant fees.
  7. Changes to Shipping Terms
    We may update these Shipping Terms from time to time. Any changes will be posted on the Website and will take effect immediately. Please check back regularly for the latest information.

Thank you for choosing PolishedCoutureO.com. We are committed to providing you with a convenient shopping experience and ensuring that your order is delivered safely and promptly.